Terms and conditions

Who we are

This site is owned and operated by Edutherapy LLP, registered in the United Kingdom with offices at 1 Beechmont Road, Sevenoaks, Kent TN13 1QZ, United Kingdom.

Website information

The open-access information on this website is provided free of charge, however no reliance may be placed on such information unless you enter in to a legally binding contract with us, in which case you may have certain statutory rights.

Privacy

We collect personal data for use in conjunction with the provision of either our free or paid-for products and services. We will never share your data with any third parties unless required to do so by law, or where it is absolutely necessary for us to be able to properly provide our products and services to you, eg. through our suppliers. Any data you provide us with may be used anonymously for statistical analysis.

Cookies

We may use cookies (either directly or through third parties such as Google) on your computer in order to provide localisation and to preserve your user preferences on our websites. These cookies may provide us with insight as to how you use our sites and how you first arrived at our site.

Contact preferences

By signing up for our products and services you agree that we may contact you from time to time regarding those products and services. You may at any stage opt out of these email communications by using the link at the bottom of each email. Where providing you with information is an essential part of the services you pay us for, you may still opt out, but will not be entitled to any refunds.

Access to data

You can ask us to send you a report with details of the data which we hold on file for you. There is an adminstration charge of £25 for this service. Please contact support@gorilla-tag.com for additional information.

Product information

We make no warranties or representations as to the efficacy of our products. We know from anecdotal data that there have been significant health benefits for many individuals on our programmes, but results may vary according to individual circumstances and the way our products and services are used by you. For this reason we are restricted in what we can and cannot claim about our products and services and therefore for the purposes of any legal agreements, the following definitions shall apply. Gorilla Tags are fobs made from a silicone-tourmaline composite containing a radio frequency tag which can be worn around the neck or sewn in to clothing. Our subscription services consist of general health advice provided to you by email, as well as registration on our database.

Gorilla Tags - price

Gorilla Tags are only available to buy in conjunction with a valid subscription to our services. If you hold a valid subscription you may purchase Gorilla Tags at a price of £24 per unit at any time.

Subscriptions and your right to cancel

Our subscription services are available to purchase by paying fees of one month, three months or one year in advance and continue on a rolling contract basis until terminated by you. We will collect payments at intervals corresponding to your first payment (either monthly, quarterly or annually). Once you have made your payment you will not be entitled to any refunds, apart from in line with your statutory rights, but may cancel at any time before we collect your next payment.

Postage

Gorilla Tags are sent by post to the address which you supplied to us. We do not make a separate charge for postage – this is included as part of the first subscription payment which you make to us in lieu of any time it may take to deliver the Gorilla Tags to your address.

Returns

Gorilla Tags purchased from us are imprinted to emit specific frequencies based on your requirements. Because they are personalised, we are not able to accept returns unless you have clear evidence that the tags are defective and do not serve their intended purpose as outlined by us above.

Liability

Our obligations to you shall extend to any prevailing statutory minimums and exclude all other forms of liability, including claims for losses.

Notices

Any notices which you send to us in relation to our sales agreement must be sent via email to: support@gorilla-tag.com Such notice will be deemed to have been received 24 hours after the email has been sent. We may serve notices to you either at the email or postal addresses which you have provided to us.

Jurisdication

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. By entering in to an agreement with us you accept that the courts of England and Wales will have non-exclusive jurisdiction, subject to any statutory exceptions for residents of Scotland and Northern Ireland.

Terms and conditions